As an Asian-American woman, Chen has faced a discrimination throughout her career. She revealed on The Talk that she had undergone double eyelid surgery when she was 25, after being told that her Asian features would keep her from being successful. Chen wrote in Glamour that "an agent flat out said, 'If you get this surgery, you'll get into a top 10 market. If you don't get the surgery, you won't.'"
She eventually had the surgery done, explaining that she didn't feel like bringing forward discrimination complaints was an option at that point in her career. "Today, people want to know why I didn't go after that news director," she said. "Well, I was 25, and I wasn't going to stage a lawsuit against the corporation, especially at that time."
Chen emphasized that she didn't have the surgery done because she felt unattractive, but to look better "by societal standards." It was a drastic measure, but one that Chen doesn't regret. "I stand by my decisions and any bad ones I have made, I learn from them," she said. "The surgery doesn't define who I am; it's just a chapter in my life."